i have been going to Dr. Mellert for years & years, on & off. Usually when i have an urgent or urgent-ish situation OR he's rescued me from poor advice & treatment recommendations given by other dentists (i.e. not necessary/needed/greed driven) & he HAS truly rescued me!!
He & Dr. Houck (who is lovely & great) & Dr. Brown, also a great dentist But I've also gone for regular checkups & cleanings in the past. They don't take my insurance unfortunately (so, i go to them for cleanings, but don't trust them for other stuff, my insurance dentist I mean). i DID. i had a wonderful dentist do a filling on me, but then the next time i went the dentist i got was rude, short w/me & told me i needed a slew of things done on my teeth that i did not! only 1 of those things was done, or needed, by Dr. Mellert, i had an infected root up under a crown & he treated it & gave me a root canal & crown in it's place. so that experience put me off on them, other than cleanings, those are still fabulous. :)
Dr Mellert is my go-to guy for any & all dental procedures. He's done root canals on me, fillings, a bridge & he's saved me & my teeth from some scary & really expensive things. wow, sounds like i have no natural teeth left. i do! almost all of them, haha.
anyway, He has worked w/me on the financials of it all & been VERY great as a dentist & a human being!!
He is so knowledgeable, totally professional, a very interesting person, he loves his work (it's his passion & that's huge!) & he's an ARTIST as well. there is so much artistry to his work & he is like a wonderful sculptor. Everything he's done in my mouth has been pretty perfect, if not straight out perfect.
He is a very busy man & so is the practice, but they also go out of their way to fit you in & to see you in a timely manner. I mention the business because i read some of the comments from people say they were treated coldly or rudely & I can see how they could come to that conclusion, but it's not the case. some dentists will sit there w/you forever answering questions & so on, but Dr. Mellert's schedule is packed. that's not to say he doesn't or won't address questions & concerns with you. he has always addressed any of mine & then some.
i think the patient (you) need to be clear beforehand, when scheduling even, that you have questions and/or concerns & want to be sure that the doctor has time to address these w/you, OR speak up when you are there. that's just the nature of a busy practice. they don't have a lot of free time for chit chat, but i'm in agreement that kindness & courtesy on the phone are VERY important!
bottom line: DR. Mellert & other dentist mentioned are EXCELLENT & very trustworthy, i don't know IF i could trust my mouth & teeth to any other dentist at this point. Thank you Dr. Mellert & Staff for all of your kindnesses & quality work from me personally. :)
PS. i typed this up quickly, while very tired & didn't review or edit it, so if there's any errors or redundancy, that's all on me & my wasn't sharp brain.
Julie Trotter
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