satisfaction survey re (low) offers on ebay, EBAY SELLER SATISFACTION & HELP: see zero basically!

this is a very quickly typed response to a simple survey question from ebay regarding what i think of the "offers" i get on there. I let shit fly obviously, they have screwed me over SO many times. just kept my money out of greed, not giving a crap, greed, not giving...(haha u get the point). i had FOURTEEN "returns", items never received, blatant theft of my money that they NEVER refunded or took care of, though i reported them asap & took all the proper steps, filed claims. made & signed affidavits, u name it. was a whole scheme deal by the sellers, (that they let continue to sell), u couldn't even leave negative feedback, as it was not within the shipping time they specified (over 90 days), big old mess. they also have NOT refunded shipping i bought but couldn't print out, many times. they have forced me to refund damaged orders (thanks to shippers or customer to get something free), telling me i was covered & wouldn't lose my funds, then reneged on their promises. u can't reach a live person to save ur life, literally. so here is my "survey" below: (they asked what i thought of them charging people asap who offered lowered purchase prices. weird question huh?)

 i think that's good. i wish u didn't take so much of OUR $$ though! it used to be so much less AND u used to let US keep our own tax! shipping is NOT free either. poshmark & other sites let the sellers keep about 90% or MORE of their sales. also, u have NOT REFUNDED SHIPPING I PAID FOR & DIDN"T USE & CONTACTED U THE MOMENT I DIDN'T USE IT & MANY TIMES AFTER. U DID NOT HAVE MY A-Z GUARANTEE COVERAGE OR MY BACK, THOUGH THAT'S WHAT I WAS PROMISED AFTER AN ORDER GOT SMASHED BY BUYER OR POST OFFICE!!

(further survey question here:) u could stop ME from being UNPAID by YOU, EBAY! *see above*! that would improve my experience GREATLY, i can go sell my products elsewhere & stop u from getting MY money. that would help me also. also having LIVE CUSTOMER SERVICE HELP ON THE PHONE, not only recordings that then hang up on you would be VERY HELPFUL especially when u promise to have us covered! u have quite the little system of non-help going on. everything is "go read this article for help". when did articles ever HELP someone w/a live person needed issue? not that i WANT to call u or anyone regarding ANY problems. that is just more stress. never a good thing one has to do, so why would someone be searching that out? bored, dumb people w/too much time on their hands? u can easily filter them out. instead, u filter EVERYONE OUT! THAT is bad customer service period.

NO business/company is SO great or SO irreplaceable as to not lose business & sellers & customers. we are ALL your bread & butter, your precious money, right? ur lifeblood. u should REALLY care for your sellers MUCH more, like at all, would be great for a start. TY

MIRAGE CAR WASH, PV DR N. LOMITA, CA REVIEW- REALLY, REALLY BAD CUSTOMER SERVICE!!!

 haven't had actual car WASH there in years here's why...a friend & i went there 1 day, prior to "closing time", 10 min before, cutting it close i know, but we were ignored, no one would help us, tell us anything, they were already CLOSED, employees heading out, the whole shebang. we stood there for 15 min just trying to find out WHAT was going on, no one had the courtesy to tell us. i kept yelling out to employees (far far away), since none would come near us, i walked over to a few. never really got an answer or response, so we left. i THEN went back 2 MORE DAYS IN A ROW (this is not around the corner from me either! it's a drive), i went 30 min & more before "close', same deal. employees running out. NO HELP AT ALL!! finally, 1 guy who worked there laughed at me, i said "ur not supposed to be closed for another 30 minutes", he just laughed & said something rude. he was standing by the customers sitting, waiting for their cars to be dried, so they DID wash cars, i saw a few w/my own eyes 1 day, otherwise i would have started to wonder if it was a shell biz. i again, each time, had to STALK (i.e. try to find, go great distances) to even have an employee DEIGN to tell me something. 3rd day same deal, this time i yelled out "with this kind of customer service, u can plan for your business to close anytime now" & he flipped me off. again, employees were already walking out, walking down the street (underpaid as always i'm sure), but as we know there will always be people who will go there after church (my old church across the street RHCC), on their way home, which is 1 of the RICHEST cities (rolling hills & palos verdes) in the entire nation. once i heard it was THE richest city in the US. so yes, they have a great location for service. & i'm sure they will bow & scrape w/the best of them to all the richie rich's who come in, in their Benz's, BMWs, Rolls Royce's, (i don't think apostrophes go there?) etc. but i personally will NOT be given them MY patronage, until i see pigs flying by 1 day.

ok, no time to edit or check my spelling, verbage or anything else. i rarely do, 'cept on my cell, cuz it would be sending out HORRID & embarassing words i never said in my mic texting. so forgive any bad grammar, punctuation, etc. cheers, Julie :)

a stupid item i bought @ walmart, from 3rd party seller that just never arrives! this is my "question to seller" note...

 hi, i purchased this from u 8 DAYS AGO! i STILL HAVE NOT RECEIVED IT!! i don't understand what & why it is taking SO long! u r 1 state away from me, a 5 hr drive, i was supposed to receive it YESTERDAY! after waiting ages, nope, still didn't come, now it's "delayed" wth?? what is the problem? i sell on sites & i mail THE DAY I SELL SOMETHING! i gave u leeway, a courtesy wait, for something USED & OVERPRICED & yet i STILL dont' have it! again, ,wth? u really should get ur stuff together if u want to sell products! i still don't even have a "due delivery time"!! will i still be alive when this item arrives?" ok, hope to see it VERY SOON NOW! i could've driven to vegas 40 times & back by now & picked it up!! thanks!!!!!!

**to any readers, i figure i'm already typing up some crap, may as well post it elsewhere to vent my frustration, anger. funny, had a boyfriend w/a band name re that & that was their saying, about venting their anger, just occurred to me. seriously, though, it prob. seems like that's ALL i do, is vent, but no, it's totally not. i am generally a positive person & i REALLY, truly try to be positive, grateful, have gratitude everyday, etc. was thinking about that. how people rarely leave reviews about GOOD experiences, unless it was over the top great, something that blew their minds, but r SO quick to post bad reviews, cuz we r pissed, frustrated, feel unfairly treated, etc. want to BE SEEN/heard! also, to warn others. that is generallyl my main reason for reviews good or bad, to tell others, a recommendation or a warning if they don't like such & such to NOT go. so yeah, there's that...(as walt in "breaking bad" said). cheers :)