Active Pureness Fluid, Mattifying Hydrating Moisturizer, Vitamin C, Oil-Free Face Moisturizer" at least the last tube I was using. hopefully it's only ONE tube! i had been using this on & off for years. especially on hotter days, as it's oil free & goes on & stays on lightweight. i was getting it from other websites, etc. for a while for cheaper prices, as this product is SO overpriced!! way overpriced! you're getting these little, teeny tubes of an ounce or 1/2 on ounce, you're lucky to get an entire ounce of ANYTHING from "comfort zone" for under $60-70 or MORE!! that company is REALLY RAKING IN THE MONEY!! no joke. ahh, the skin care/makeup/beauty industry. all billionaires or close to it. we will try ANYTHING it seems for beauty. at least the appearance of it, the thought of it, the feel of it. we will even IMAGINE results that aren't there as we are seduced in by the never-ending search for youth & beauty. i know, i've dedicated more than half my life & career for it (as an Esthetician, Makeup Artist (even in the film industry, etc. & Cosmetologist), but i have studied it & been in love w/it cuz i find it fascinating & also to make people FEEL BETTER!! look better/feel better, right? that makes ME feel good & happy & accomplished.
anyway, back to the product (yes amazon it IS moisturizing!) at least it claims to be moisturizing & feels like it is, until it "soaks in" anyway. who knows after that? or at all. but i did like it. it's hard for me to moisturize my face when it's warm out at all, especially hot out. it feels like ALL moisturizers, body included, blocks my pores & then it makes me sweaty & itchy. plus, i've always run hot, my whole life & have fine pored, sensitive skin.
sorry, let me cut to the chase here & it's a good, important chase! my last tube, (i purchased the last couple from amazon, as it's hard to find AND super pricey, as mentioned, so i subscribed & saved it). i was using it every day at this point & the tube got to the place where the little pump that it comes out of no longer pumps it out, so i pulled off the top to get to the product & guess what?? i could now SEE the product & it was thoroughly DISGUSTING!!! OMG, i shudder even now to think of it. u could see a bit of the product & it's regular color, which is whitish. along w/that there was a TON of black grossness. it looked like MOTOR OIL!! i'm not kidding or exaggerating here. it looked like DIRTY BLACK USED MOTOR OIL! what the heck comfort zone? did someone mess w/this tube? did the product turn? it wasn't old enough to be expired, nor was there an expiration date, nor have i EVER SEEN SOMETHING look like this in my entire life in ANY skin care product. not once. even things that DID expire. nope. nope.
at first i was thoroughly disgusted & wondering how many applications of this nastiness i had put onto my skin unknowingly and WHAT the heck is it that i've BEEN putting on my face, neck & decolletage for God knows how long? ewwwww! then i was mad thinking that i had spent $60 PLUS on this & prior tubes (that i hadn't looked into!). i can't imagine that this was on ongoing thing or every tube they put out, but who knows? u put something on ur face, u blend it in, ur generally NOT looking in a mirror when u put moisturizer (or other skin care products) on it, least i'm not. i'm just putting it by feel. and something like motor oil or some greasy black gunk would be soaked into ur skin & not show evidence? or ur getting a small enough amount w/each application, same thing?
moving on...i called amazon, as i had purchased it from them. if u have a problem w/a purchase, u contact the seller. right? right.
btw: below - i am NOT talking smack about amazon here, i LOVE amazon. i am talking TRUTH about a poor representative who didn't treat me well OR fairly, capisce? ok good, want to make that info clear. :)
the service person i spoke with told me they would NOT refund me OR even replace it. i offered to take pics & send them to her, nope, she had decided the moment i told her what was up that she was NOT going to accommodate me in any way. it was in her voice & manner from moment one. she told me i should contact the company that MADE the product, i said that's a nice idea, however, i did NOT purchase it from them, so they would have no culpability in the matter. yes, they made it, but U sold it to me. (so how about U refund me, apologize profusely, try to make it up to me in ANY way that u can (like any good company that cared to KEEP their customers would, no one is immune! then U/amazon take it up w/comfort zone? wouldn't that be the logical order of the processes of business dealings here? yep, it would be) that's like taking my new Mercedes to BMW & telling them they have to fix it. nope, not gonna happen. so, i just had to eat it, so to speak. no reparation made to me whatsoever, not even a "sorry about that". she was not a nice, friendly or helpful customer service rep, no she wasn't. i saved her name, but this was months ago & i'm not going to list it here, but she should NOT be in customer service, that's for damn sure.
that's my current experience with this product. oh, i saved the tube on my date book, next to my work laptop desk & as i was speaking w/her, i reopened the lid/cap thingy to remind myself of how bad it looked & then there was some extra orange goo in there i hadn't seen befor. what the heck? was it turning into an alien? into the devil's creamsicle? haha.
so, buyer beware, I'm just saying. :)
PS. forgive any bad grammar, typos, etc. i didn't have the time to look it over for such or remove any long-windedness on my part, which i tend to do...go on & on, be redundant which i do DISLIKE greatly AND i use far too many ands. i see that in my mic'd texts too. and blah blah blah and blah blah blah and. haha, i'm trying to curtail that. :)
