this particular store has DESTROYED THE SALADS from El Pollo Loco! totally!! they have changed the cilantro salad dressing, to be cheap i'm sure. there is no longer any resemblance to the original cilantro salad dressing. just gone! i think they were watering it down w/something bad til they fully switched it over. to try to fool the customers they ALL deny that it has changed. i have asked about it & mentioned it numerous times. many of the employees have not been there long enough to notice or don't eat the salads. it HAS CHANGED! it's bad. awful. horrible taste. tastes like a really cheap, bad ranch or green goddess, the horrible old-school salad dressing (blech!) there's a reason they stopped making that one. i recall it from when i was a little kid & no one like it! like the ken's cheap ass packet they hand out for ranch. they try to make it a bit green, but check out other pollo's AND more importantly, the commercials. it is the old/original dressing on the commercials! i even have SAVED original (not all that long ago) cilantro dressing. looks completely different, tastes completely different & BAD! there is NO cilantro in it! that u can taste anyway, or see really. i can't believe they would DO THIS! are allowed to do this? doesn't the brand care about it's product? it's quality? it's reputation? i guess not. they are NOT cheap either & the quality & quantity has gone down, down, down. they have scrawny little cheap chickens now; they aren't marinated half the time. wth are they doing? it's all greed & greedflation. doesn't EVERYONE know that the key to running/keeping a successful business is QUALITY! send graham norton here or to any of the locations. woe to them if that were to happen. aired on tv, written about everywhere, informing MILLIONS of people how crap they have become. why do restaurants, companies always seem to start out great (when they do), then start to take shortcuts & turn to crap? i don't understand it. please the customer! that IS ur business. i know a lot of people don't give a crap what they put in their mouth, & eat any garbage, including fat, gristle, things that have gone bad. no offense to anyone, but my palate is too choosy & so is my mind. i want what i pay for! properly done too. also, the shrimp salads, which is the last 2 things i got from them in last 2 months? the flavor is good on the shrimp (they will give u colon issues though), but they are SO overcooked it's ridiculous. they are hard, chewy as hell & like at least doubly overcooked. c'mon! then the rest of the salad is a joke. like salad from a mix bag, a few pepitas (too few), WAAY less avocado than pictured & advertised. oh, a sprinkle of cotija cheese. like a few dots. ur lucky if u see it or taste it. so, u basically have a plain salad w/some tiny, hard shrimp, a tablespoon of avocado & some gross salad dressing for $14? really?
and YES, i realize that the cost of EVERYTHING has gone up & probably continues to go up, but so have all of their prices, along w/everyone else's. "oh, we have an overhead & our supplies are really expensive" blah blah, but again, their prices have doubled & more. u shouldn't go into or stay in a business if u are going to let ur quality go to crap! many don't notice or care is their thought? maybe they don't? customers i mean? i don't know how many do, but every customer is important to a business! each & every customer. their money, their influence on friends, family, the INTERNET, word of mouth, all of it plays a part. indeed. :)
No comments:
Post a Comment